Shipping policy

This policy is applicable to all orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store, you accept the policies contained herein.

Delivery countries:
We currently offer free delivery to the following countries:

Czech Republic
Denmark
Greece
Hungary
Ireland
Italy
Poland
Romania
Spain
United Kingdom
United States

Delivery Terms:
We use USPS/UPS, DHL, and OSM to deliver the product.
 
TRANSIT, HANDLING & ORDER CUT-OFF TIME:
 
Transit time is (6-9) Business Days (Monday to Friday)
Handling time is (3-4) Business Days (Monday to Friday)
Order cut-off time will be 11:00 PM (GMT) Greenwich Mean Time (London).
 
SHIPPING COST
 
Free shipping on all orders 

Cancellations
 
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been processed. If an order has already been processed, please refer to our refund policy.
 
Parcels Damaged In Transit

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.

 

Customer Support:

Website Name: Valmonti

Phone: +31 6 20906855

Email: info@valmontimode.com

Address: Mounewei 4, 9286 EH Twijzel, Netherlands.

Estimated response time
30 minutes – 24 working hours

Opening hours
Monday to Friday: 9:00 a.m. – 6:00 p.m. (GMT)
Saturday and Sunday: 10:00 a.m. – 4:00 p.m. (GMT)